CollaborationExpert.com about Social CRM

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What is a Social CRM ? Social CRM is a business strategy, supported by a technology platform, business rules, workflow, processes and social characteristics, designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment. It's the company's response to the customer's ownership of the conversation. How to join the  ? Join the Collaboration Expert G+ community

Which is the Better Source for Startup Capital?

By Micah Berman

Every budding start-up comes across the same big question as its revenue starts to grow, “Is it time to seek funding from a Venture Capital Firm?” The answer may vary depending on the type of company and the economic conditions surrounding the forecasted growth of the startup. One aspect that every entrepreneur must do is evaluate whether they actually need VC funding or if they should go after the likes of an angel investor,private equity investor and maybe even a business incubator. In recent times, crowdfunding has been all the talk. After all, why would a company elect to give up a percentage of their company when they can simply give away their product to “investors”. The only reason why crowdfunding has not taken over the venture capital world is because the JOBS Act has not yet been approved. Crowdfunding and Venture Capital funding have their positives and negatives and they must be assessed before considering accepting an offer. Learn more

Eye on Southeast Asia: 6 Tips for Growing and Managing a Multi-Country Startup Operation

By Kiren Tanna

In the last few years, the startup scene in Southeast Asia has received a lot of attention with a few successful startups expanding regionally from their home nations. In Southeast Asia, the individual countries (except Indonesia) are not a really huge market for investors to get excited about, but as a region it is one of the hottest geographies in the world for investors. Hence a lot of startups are looking to expand here and capture this opportunity with multi-country operations.

Startups have taken different paths to expand regionally. Some have started off in one country (Singapore, Hong Kong are popular ones), confirmed the concept and gained traction, raised growth capital and then expanded to other countries (eg. PropertyGuru). Some other startups take a big-bang approach and start off by launching in multiple countries right from the start (as with Foodpanda, Zalora, Lazada, Groupon, etc).  Read more 

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